Brightside IT

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At Brightside IT, we combine the power of technology with personalized human interaction to provide effective and personable solutions. Our range of services includes IT support to minimize downtime, hardware upgrades for optimal performance, server migrations to the cloud, security reviews, IT hardware provision, and application development. With a goal to help small and medium businesses succeed, we ensure reliable IT procurement, infrastructure, networks, and security solutions, empowering clients to thrive in today's digital landscape.

Gartner Predicts 40% of Enterprise Apps Will Feature Task-Specific AI Agents by 2026, Up from Less Than 5% in 2025

AI agents are moving from experimentation to mainstream adoption, creating pressure for organisations to plan ahead. This thought leadership article outlines Gartner's prediction that task-specific AI agents will become a standard feature in enterprise applications over the next few years. Read the article to understand the direction the market is heading, then reach out to Brightside IT to discuss how to prepare your applications and workflows for this shift.

Explore Researcher and Analyst agents and the Agent Store

AI adoption becomes meaningful when it solves real business challenges. This video demonstrates how Microsoft Copilot's Researcher and Analyst Agents enhance productivity by streamlining data collection, analysis, and insight generation. Watch the video for a firsthand look at how these agents work and contact Brightside IT to discuss how Copilot can support your team's unique goals.

Overview of Azure Arc-enabled Kubernetes - Azure Arc

Managing Kubernetes clusters across hybrid or multicloud environments introduces complexity, risk, and tool sprawl. Azure Arc-enabled Kubernetes helps you regain control with a unified management layer, consistent policy enforcement, and streamlined developer tools. This Microsoft Learn article explains how the solution works and why it simplifies hybrid operations. Read the article for a technical overview and contact Brightside IT to talk about deploying Azure Arc in your environment.

The Decision‑maker's Guide to Comprehensive Security

Plan security with confidence in an AI-driven world. In "The Decision-maker's Guide to Comprehensive Security," discover how to: - Anticipate threats with AI-powered insights and global intelligence - Adapt faster with integrated tools that improve operational efficiency - Simplify governance with automated compliance and risk management Download your complimentary copy of the eBook by completing this short form.

Ransomware trends targeting storage systems

In this TechTarget article, security experts explain how ransomware attacks are being tailored to infiltrate, delay detection, and corrupt storage systems and backups. Review this content and contact Brightside IT to strengthen your last line of defense.

Your Cybersecurity Playbook for 2026

Cybersecurity News outlines a strategic approach to protecting digital environments in 2026. The article covers the importance of zero trust, automated threat response, and adaptive identity management. A must-read for anyone leading IT or risk functions. Review the playbook today and then connect with Brightside IT to assess your readiness.

Cummins uses Microsoft Purview to automate information governance more efficiently in the age of AI | Microsoft Customer Stories

Information governance is essential for managing data privacy and risk, especially in the age of AI. This customer story shows how Cummins uses Microsoft Purview to automate its information governance, enabling efficiency, compliance, and confidence in data management. Read the story to learn how Microsoft Purview can help your organization automate information governance, reduce manual tasks, and support compliance. Contact Brightside IT to learn more about implementing Purview in your business.

Capita empowers its employees to innovate using Copilot Agents | Microsoft Customer Stories

Driving innovation at scale is challenging when employees lose time to manual work and disconnected systems. This customer story shows how Capita used Microsoft 365 Copilot Agents to empower employees across the business, improve efficiency, and support more inclusive ways of working. Read the story to see how Copilot Agents helped save 9,000 employee hours per month, then contact Brightside IT to discuss how similar outcomes could apply to your organisation.

How Nationwide is future-proofing security with Microsoft Sentinel | Microsoft Customer Stories

How Nationwide strengthened resilience with unified security insight by: - Reducing threat response times with unified security visibility - Improving analyst efficiency with AI-driven detection and automation - Supporting long-term resilience with scalable, cloud-native security analytics Read the story, and use it to guide internal conversations about modernizing security operations.

IDC MarketScape: Worldwide Desktop as a Service 2024 Vendor Assessment

Choosing a reliable provider is essential if your business is considering integrating DaaS into its operations. The IDC MarketScape report positions Microsoft as a leader in the DaaS market. Download the report to understand how Windows 365 can help your organization optimize IT management and drive productivity. Contact Brightside IT for personalized advice on adopting DaaS.

FSA helps keep UK food supply safe with Microsoft Purview Records Management | Microsoft Customer Stories

Ensuring regulatory compliance and protecting vital services is no easy task. This customer story highlights how the Food Standards Agency uses Microsoft Purview Records Management to meet strict compliance requirements and maintain the integrity of the UK's food supply. Read it to learn how Microsoft Purview helps organizations manage records efficiently, reduce risk, and remain compliant. Contact Brightside IT to discuss how to integrate Purview into your data governance strategy.

2025 Work Trend Index Annual Report

Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact Brightside IT for strategic guidance on leading your own AI transformation.

The Total Economic Impact™ Of Microsoft Sentinel

Modernising a SOC often requires replacing costly, inflexible SIEM tools while proving clear business value. The Forrester Total Economic Impact™ of Microsoft Sentinel report evaluates the potential ROI, cost savings, and productivity gains organisations may achieve by moving to a cloud-native SIEM. View the report to assess the financial impact of Microsoft Sentinel, then reach out to Brightside IT to discuss how these findings relate to your environment.

LALIGA delivers seamless fan experience and AI insights with Azure Arc

Organizations working across hybrid environments often struggle to deliver seamless experiences and real-time insights. This customer story video shows how LALIGA addresses this challenge with Azure Arc. Watch the video to see Azure Arc in action and reach out to Brightside IT to discuss similar solutions for your business.

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Keeping work moving often means juggling data, tools, and tasks across multiple functions and apps. This Microsoft video shows how Microsoft 365 Copilot agents act as expert assistants, helping teams streamline repetitive work and gain insights using the data they already rely on. Watch the video to see how agents support functions like finance, HR, and marketing.

Microsoft recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Desktop as a Service for the second year in a row

Your organization deserves support from only the most trusted brands. This blog highlights Microsoft's position as a leader in the DaaS industry. Read this blog to see how Microsoft solutions deliver secure, scalable environments that enable productive hybrid work. Reach out to Brightside IT for a consultation on implementing DaaS for your team.

Records management for documents and emails in Microsoft 365

Effective records management is critical to meet your legal, business, privacy, and regulatory requirements. This article explains how Microsoft Purview helps you simplify records management and remain compliant while improving data lifecycle processes. Read the article today to understand how Purview transforms your data management strategy, and contact Brightside IT for customized support on implementing Microsoft Purview.

Microsoft 365 Copilot: Your window into the world of agents | Microsoft 365 Blog

As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact Brightside IT to discuss how to prepare your business for agent-supported workflows.

What is an agent?

See how agents make everyday work easier by using AI to automate and execute business processes - alongside your employees and on their behalf. View this infographic highlighting advanced, autonomous agent capabilities to get clarity on where AI agents can fit into your organisation.

Future-Proofing Financial Services Security: Nationwide's Microsoft Sentinel Journey

Financial services organisations face relentless pressure to modernise security while maintaining resilience and trust. This video features a fireside chat with Microsoft and Nationwide leaders on how Nationwide adopted Microsoft Sentinel as a cloud-native security platform, including the Sentinel data lake and new AI capabilities. Watch the video to see how a unified security view helps protect customers and streamline critical tasks.

10 Storage Technologies That Want to Replace Hard Drives

This TechRadar Pro article explores emerging storage technologies that aim to replace traditional hard drives as data demands increase. It highlights how modern infrastructure is adapting to cloud and AI workloads. Reach out to Brightside IT to discuss storage strategies built for what's next.

Executive Summary Microsoft Digital Defense Report 2024

Managing today's cybersecurity risks requires visibility and control. The Microsoft Digital Defense Report emphasizes the need for a unified approach to threat management. By consolidating insights across all assets into a single view, or a "single pane of glass", organizations can prioritize vulnerabilities, protect critical assets and streamline their defenses. Download the report to gain actionable insights for securing your business and reach out to Brightside IT for expert advice on implementing these strategies.

Get started with Microsoft Purview eDiscovery

Traditional eDiscovery tools require time-consuming data exports that increase risk and cost. This interactive demo shows how Microsoft Purview eDiscovery enables in-place content search and export, streamlining review while maintaining data integrity. Walk through the demo to explore the capabilities and reach out to Brightside IT for guidance on adopting this solution in your environment.

The Total Economic Impact of Microsoft 365 For Business

This analyst report quantifies the total economic impact (TEI) of Microsoft 365 for Business, including productivity improvements, reduced technology costs, and security savings. Download the report for detailed insights, and contact Brightside IT to evaluate how Microsoft 365 can support your ROI goals.

The Forrester WaveTM: Security Analytics Platforms, Q2 2025

How to pick the right security information events management platform from a crowded market with wide variations in capabilities. This Forrester Wave report on security analytics platforms evaluates leading providers to help you make an informed decision. Get your complimentary copy of the report to compare strengths, gaps, and use cases, and understand why Microsoft Sentinel stands out.

Coles Supermarkets embraces AI and cloud applications

Deploying AI and building modern cloud apps is hard when infrastructure gets in the way. This short customer story video shows how Azure Arc empowered Coles Supermarkets to drive AI innovation and application modernization to simplify management across environments, accelerate development, and implement enterprise-grade governance. Watch the video to learn how Azure Arc supports real business innovation. Contact Brightside IT to talk about deploying similar solutions for your business.

The AI Decision Brief: Insights from Microsoft and AI leaders on navigating the generative AI platform shift

As AI capabilities advance, many leaders struggle to separate short-term experimentation from long-term strategy. The eBook, "The AI Decision Brief," explores forces driving generative AI platform shifts and what it takes to embrace the full potential of AI for impact and growth. Download the eBook to explore readiness stages, common challenges, and the drivers of value that guide successful adoption.

Grupo Bimbo bakes in end-to-end data security and compliance with Microsoft Purview true to its "deeply human" values | Microsoft Customer Stories

With more than 200 operating facilities and sales in 33 countries, Grupo Bimbo needed a way to manage compliance and protect sensitive information across a sprawling digital footprint. This customer story details how they used Microsoft Purview to simplify global governance, strengthen data protection, and enable safe collaboration across business units. Read the story for real-world insights into scaling data security, then connect with Brightside IT to find out how to bring similar benefits to your business.

Agents of change

Organizations are integrating Copilot, but only some are maximizing its real business value. This blog shares how a group of leading firms is doing just that by adopting AI agents and shifting their approach to work. Read the blog to see their strategies, results, and what your business can do next. Contact Brightside IT for practical guidance on using Copilot to meet your goals.

The Salvation Army UK and Ireland modernizes employee workflows to better serve communities with Copilot | Microsoft Customer Stories

Many organisations want AI to improve productivity, but struggle to connect technology investments to real-world outcomes. This customer story shows how The Salvation Army UK and Ireland modernised employee workflows with Microsoft 365 Copilot to help staff spend less time on manual work and more time supporting communities. Read this story to get a practical example of how Copilot can streamline everyday tasks at scale while supporting mission-driven goals. When you're ready, connect with Brightside IT to talk about applying similar approaches in their own environment.

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