At Brightside IT, we combine the power of technology with personalized human interaction to provide effective and personable solutions. Our range of services includes IT support to minimize downtime, hardware upgrades for optimal performance, server migrations to the cloud, security reviews, IT hardware provision, and application development. With a goal to help small and medium businesses succeed, we ensure reliable IT procurement, infrastructure, networks, and security solutions, empowering clients to thrive in today's digital landscape.
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Choose the right AI approach for business impact. The eBook, "The Business Guide to AI Solutions," provides guidance, highlighting: - Differences between assistants, agents, and custom AI approaches -Showing how agents automate and execute workflows - Strategies for aligning AI strategy with business outcomes and scale Download your complimentary copy of the eBook for a deeper look at business-ready AI solutions. Complete this short form to get started.
Security gaps often emerge when managing infrastructure across public cloud, private cloud, and on-prem environments. Azure Arc helps bridge those gaps by extending Azure security tools to Arc-enabled servers running anywhere. Read this Microsoft Learn article to see how it works and how your organization can benefit. Contact Brightside IT for a complimentary security assessment of your hybrid environment.
Copilot Studio empowered U.K. retail bank, Virgin Money, to modernise. Get the customer story to discover: - How the retail bank deploys AI agents to improve customer engagement and completion rates - Real-world use of Copilot Studio in a UK financial services leader - How unified assistants support customers and employees
Communication risks can derail business integrity and trust, especially when AI-generated content enters the mix. This blog highlights new Microsoft Purview features that enhance communication compliance across Microsoft 365 and Copilot. Read it to see how you can maintain regulatory alignment and mitigate data leaks before they happen. Contact Brightside IT to discuss how these tools can support your compliance goals.
In today's business landscape, you should expect timely, tailored support. This video highlights how one of the world's largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact Brightside IT to explore how Teams can improve your service delivery.
Accelerate everyday work with intelligent agents - Show how custom AI agents automate workflows across roles - Highlight how Copilot Studio supports scalable, enterprise-ready automation - Clarify why agent-powered Copilot changes how teams work Read this blog to learn more about practical insights like these.
How AI agents drive real work by: - Moving from insight to action - Working alongside people and teams - Offering practical assistance across business functions View this infographic to deepen your understanding of AI agents.
The last half a decade has seen tremendous revolutions in the industry. It started with the digital revolution almost a decade ago, but the acceleration was
This Register article examines the exposure of sensitive utility data and the broader risks to critical infrastructure. It highlights why cybersecurity failures increasingly carry real-world consequences. Connect with Brightside IT to discuss how to strengthen protection for essential systems.
This Cambridge Network article examines how AI agents are changing the balance between automation and human thinking, particularly in marketing and creative roles. It highlights why human judgment remains essential as automation expands. Connect with Brightside IT to explore how AI can augment — not replace — meaningful work.
AI agents are moving from experimentation to mainstream adoption, creating pressure for organisations to plan ahead. This thought leadership article outlines Gartner's prediction that task-specific AI agents will become a standard feature in enterprise applications over the next few years. Read the article to understand the direction the market is heading, then reach out to Brightside IT to discuss how to prepare your applications and workflows for this shift.
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AI adoption becomes meaningful when it solves real business challenges. This video demonstrates how Microsoft Copilot's Researcher and Analyst Agents enhance productivity by streamlining data collection, analysis, and insight generation. Watch the video for a firsthand look at how these agents work and contact Brightside IT to discuss how Copilot can support your team's unique goals.
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Managing Kubernetes clusters across hybrid or multicloud environments introduces complexity, risk, and tool sprawl. Azure Arc-enabled Kubernetes helps you regain control with a unified management layer, consistent policy enforcement, and streamlined developer tools. This Microsoft Learn article explains how the solution works and why it simplifies hybrid operations. Read the article for a technical overview and contact Brightside IT to talk about deploying Azure Arc in your environment.
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Plan security with confidence in an AI-driven world. In "The Decision-maker's Guide to Comprehensive Security," discover how to: - Anticipate threats with AI-powered insights and global intelligence - Adapt faster with integrated tools that improve operational efficiency - Simplify governance with automated compliance and risk management Download your complimentary copy of the eBook by completing this short form.
In this TechTarget article, security experts explain how ransomware attacks are being tailored to infiltrate, delay detection, and corrupt storage systems and backups. Review this content and contact Brightside IT to strengthen your last line of defense.
Cybersecurity News outlines a strategic approach to protecting digital environments in 2026. The article covers the importance of zero trust, automated threat response, and adaptive identity management. A must-read for anyone leading IT or risk functions. Review the playbook today and then connect with Brightside IT to assess your readiness.
Information governance is essential for managing data privacy and risk, especially in the age of AI. This customer story shows how Cummins uses Microsoft Purview to automate its information governance, enabling efficiency, compliance, and confidence in data management. Read the story to learn how Microsoft Purview can help your organization automate information governance, reduce manual tasks, and support compliance. Contact Brightside IT to learn more about implementing Purview in your business.
Driving innovation at scale is challenging when employees lose time to manual work and disconnected systems. This customer story shows how Capita used Microsoft 365 Copilot Agents to empower employees across the business, improve efficiency, and support more inclusive ways of working. Read the story to see how Copilot Agents helped save 9,000 employee hours per month, then contact Brightside IT to discuss how similar outcomes could apply to your organisation.
How Nationwide strengthened resilience with unified security insight by: - Reducing threat response times with unified security visibility - Improving analyst efficiency with AI-driven detection and automation - Supporting long-term resilience with scalable, cloud-native security analytics Read the story, and use it to guide internal conversations about modernizing security operations.
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Choosing a reliable provider is essential if your business is considering integrating DaaS into its operations. The IDC MarketScape report positions Microsoft as a leader in the DaaS market. Download the report to understand how Windows 365 can help your organization optimize IT management and drive productivity. Contact Brightside IT for personalized advice on adopting DaaS.
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Ensuring regulatory compliance and protecting vital services is no easy task. This customer story highlights how the Food Standards Agency uses Microsoft Purview Records Management to meet strict compliance requirements and maintain the integrity of the UK's food supply. Read it to learn how Microsoft Purview helps organizations manage records efficiently, reduce risk, and remain compliant. Contact Brightside IT to discuss how to integrate Purview into your data governance strategy.
Organizations are scaling AI quickly. How many agents per employee is too many? The Work Trend Index report explores the concept of the human-agent ratio and why getting it right is critical to maximizing productivity without overloading teams. Download this report to understand how businesses are balancing efficiency and oversight. Contact Brightside IT for strategic guidance on leading your own AI transformation.
Modernising a SOC often requires replacing costly, inflexible SIEM tools while proving clear business value. The Forrester Total Economic Impact™ of Microsoft Sentinel report evaluates the potential ROI, cost savings, and productivity gains organisations may achieve by moving to a cloud-native SIEM. View the report to assess the financial impact of Microsoft Sentinel, then reach out to Brightside IT to discuss how these findings relate to your environment.
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Organizations working across hybrid environments often struggle to deliver seamless experiences and real-time insights. This customer story video shows how LALIGA addresses this challenge with Azure Arc. Watch the video to see Azure Arc in action and reach out to Brightside IT to discuss similar solutions for your business.
Keeping work moving often means juggling data, tools, and tasks across multiple functions and apps. This Microsoft video shows how Microsoft 365 Copilot agents act as expert assistants, helping teams streamline repetitive work and gain insights using the data they already rely on. Watch the video to see how agents support functions like finance, HR, and marketing.
Your organization deserves support from only the most trusted brands. This blog highlights Microsoft's position as a leader in the DaaS industry. Read this blog to see how Microsoft solutions deliver secure, scalable environments that enable productive hybrid work. Reach out to Brightside IT for a consultation on implementing DaaS for your team.
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Effective records management is critical to meet your legal, business, privacy, and regulatory requirements. This article explains how Microsoft Purview helps you simplify records management and remain compliant while improving data lifecycle processes. Read the article today to understand how Purview transforms your data management strategy, and contact Brightside IT for customized support on implementing Microsoft Purview.
As AI agents become more central to workplace productivity, leaders must rethink how to integrate them alongside human talent. This blog post explains how Microsoft 365 Copilot is designed for the era of human-agent collaboration, supporting everything from task execution to creative brainstorming. Read the blog to see how Copilot enables organizations to scale productivity through intelligent teamwork. Contact Brightside IT to discuss how to prepare your business for agent-supported workflows.
See how agents make everyday work easier by using AI to automate and execute business processes - alongside your employees and on their behalf. View this infographic highlighting advanced, autonomous agent capabilities to get clarity on where AI agents can fit into your organisation.
Financial services organisations face relentless pressure to modernise security while maintaining resilience and trust. This video features a fireside chat with Microsoft and Nationwide leaders on how Nationwide adopted Microsoft Sentinel as a cloud-native security platform, including the Sentinel data lake and new AI capabilities. Watch the video to see how a unified security view helps protect customers and streamline critical tasks.
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