WTW raises certainty in an uncertain world with AI-driven Microsoft Security solutions | Microsoft Customer Stories
This customer story shows how WTW used Microsoft Security Copilot to move faster, make smarter decisions, and instill confidence during high-pressure moments. Read the story to learn how AI can help improve your organisation's resilience and reach out to Brightside IT for guidance on building an integrative security approach with Microsoft.
What services does WTW provide?
WTW offers a variety of professional services including innovative risk strategies, insurance placement, HR consulting, and compensation and benefits planning. These services rely heavily on large volumes of data, which help organizations make informed decisions in an uncertain environment.
How has WTW improved its security posture?
WTW has transitioned from a collection of disparate legacy security solutions to a more streamlined security posture by adopting the full suite of Microsoft Security solutions. This includes Microsoft Entra ID, Microsoft Purview, and Azure, which have helped reduce licensing costs and improve overall security efficiency.
What is Microsoft Security Copilot?
Microsoft Security Copilot is an AI-driven tool that enhances WTW's threat hunting capabilities. It allows security teams to ask questions in natural language, simplifying the investigation process and potentially reducing the mean time to investigate security incidents, thereby improving the overall security posture.

WTW raises certainty in an uncertain world with AI-driven Microsoft Security solutions | Microsoft Customer Stories
published by Brightside IT
At Brightside IT, we combine the power of technology with personalized human interaction to provide effective and personable solutions. Our range of services includes IT support to minimize downtime, hardware upgrades for optimal performance, server migrations to the cloud, security reviews, IT hardware provision, and application development. With a goal to help small and medium businesses succeed, we ensure reliable IT procurement, infrastructure, networks, and security solutions, empowering clients to thrive in today's digital landscape.